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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordan Beaudoin

Jordan Beaudoin

August 14, 2025

5  out of  5
rating by Jordan Beaudoin
"I'm very pleased with the quote that I received from Brady on Steve's team. He was very helpful in helping me to understand what is covered under the policy and his quote came in way lower than other quotes that I received for similar coverage. Definitely would recommend working with this team!"
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Mercee Randall

July 31, 2025

5  out of  5
rating by Mercee Randall
"Adam was super helpful with my renters insurance!"
We responded:
"Thank you, Mercee! I'm happy to hear that Adam was able to assist you with your insurance. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Drew Udvarnoki

July 28, 2025

5  out of  5
rating by Drew Udvarnoki
"Very helpful with important financial information, also gave references and financial advice."
We responded:
"Thank you, Drew! I'm happy to hear that you found the financial information and advice helpful. Providing valuable resources and guidance is important to us. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Adam Elsayed

July 25, 2025

5  out of  5
rating by Adam Elsayed
"Excellent customer service and very quick as well. Very pleased with his services will be using him again!"
We responded:
"Thank you for your review, Adam! I'm happy to know you appreciated the quick and excellent customer service. Looking forward to assisting you again! Let us know if there's anything else we can do for you."
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Abdirashid Muse

July 10, 2025

5  out of  5
rating by Abdirashid Muse
"Justice was very good person and kind"
We responded:
"Thank you, Abdirashid! I'm happy to hear that Justice made a positive impression with his kindness. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. If you have any more questions or need assistance, feel free to reach out!"
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Carol Mehler

July 8, 2025

5  out of  5
rating by Carol Mehler
"Kate was professional, knowledgeable and courteous. She very clearly explained everything and the switch from Allstate was seamless."
We responded:
"Thank you for your review, Carol! I'm happy to hear that Kate provided you with such professional and courteous service. It's great to know that your transition from Allstate was smooth and well-explained. If you have any more questions or need assistance, feel free to reach out!"
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Elijah Paden

July 2, 2025

5  out of  5
rating by Elijah Paden
"Amazing at his job would recommend him to any and everyone who does not have insurance"
We responded:
"Thank you, Elijah! I'm happy to know you had such a positive experience. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Spencer Root

July 1, 2025

5  out of  5
rating by Spencer Root
"Alec and team were great!"
We responded:
"Thank you, Spencer! I'm happy to hear that Alec and the team provided you with great service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Dorothy Ferguson-Hill

June 17, 2025

5  out of  5
rating by Dorothy Ferguson-Hill
"Walter saved my day!! I was in a pickle for some reason insurance cards were not in the vehicles for which I was renewing license. Thinking they may not be needed - off to the Deputy Registra's Office. However, the Deputy wanted them especially since one vehicle had not been renewed for four - yes 4 years! In a panic I called Steve Rider's Office and Walter answered. Walter offered to have copies ready for pickup in 10 minutes. Responded could not leave and to have a messenger deliver - that would take to long. Walter then said he could send the copies to my phone. I received the cards and supporting documents by the time Walter said if you need anything else, call me. Whether I talk with Walter or another person in Steve Rider's Office, I have always received exceptional customer care! I like the fact that the people are professional yet human! They will talk with you. They are friendly, knowledgeable, and responsive to your needs. Steve Rider's Office handles our personal and companies policies about 24 total and have spent hours covering items with me. I highly recommend STEVE RIDER'S STATE FARM INSURANCE! The company that goes above and beyond the standard service to provide exceptional customer care!"
We responded:
"Thank you, Dorothy, for sharing your experience! I'm happy to hear that Walter was able to assist you so efficiently and that our team consistently provides the professional yet personable service you appreciate. Your recommendation means a lot to us, and we're grateful for your trust in handling your personal and company policies. If there's anything else we can do for you, just let us know!"
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Kristina Reeves

June 12, 2025

5  out of  5
rating by Kristina Reeves
"Everett was helpful and very amazing"
We responded:
"Thank you, Kristina! I'm happy to hear that Everett was helpful and made a positive impression. Our team is dedicated to providing excellent service, and it's great to know we're meeting that goal. Let us know if there's anything else we can do for you!"
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Austin McClain

June 12, 2025

5  out of  5
rating by Austin McClain
"Very helpful and a smooth process!"
We responded:
"Thank you for your review, Austin! I'm happy to hear that you found the process smooth and helpful. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Joanne Wozniak

June 4, 2025

5  out of  5
rating by Joanne Wozniak
"Knowledgeable and courteous. Thank you"
We responded:
"Thank you, Joanne! I'm happy to hear that you found our team knowledgeable and courteous. Your feedback means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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blake mcpheters

June 3, 2025

5  out of  5
rating by blake mcpheters
"Brady was kind and helped me lower my car and renters insurance significantly definitely recommend him to anyone"
We responded:
"Thank you for your review, Blake! I'm happy to hear that Brady was able to assist you in lowering your insurance. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Brenda Potter

June 2, 2025

5  out of  5
rating by Brenda Potter
"Very kind and courteous."
We responded:
"Thank you for the review, Brenda! We appreciate your kind words and taking the time to leave us a review. Let us know if we can help with any questions that you may have. We appreciate you! - Steve"
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Kelly Casler

June 2, 2025

5  out of  5
rating by Kelly Casler
"....Very helpful, concise, and cordial...."
We responded:
"Thank you for your review, Kelly! I'm happy to know you found our service helpful and cordial. If there's anything else you need, feel free to reach out. Thanks for choosing us!"
Profile photo of Joseph Snavely

Joseph Snavely

May 28, 2025

5  out of  5
rating by Joseph Snavely
"Was looking to save on my policy and Steve, Kate, and the team helped me quickly and easily make the switch. Highly recommend!"
We responded:
"Thank you, Joseph! I'm happy to hear that Steve, Kate, and the team were able to assist you in making the switch smoothly. Your recommendation means a lot to us."
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Pamela Snyder

May 27, 2025

5  out of  5
rating by Pamela Snyder
"He was great"
We responded:
"We’re so glad you had a great interaction with our team, Pamela! Thank you for your support and trusting us with your insurance needs."
Profile photo of 牛蔚

牛蔚

May 27, 2025

5  out of  5
rating by 牛蔚
"Great experience handling insurance, manager was professional and patient. This made the overall process smooth and comfortable for me."
We responded:
"Hey, 牛蔚! Thanks so much for sharing how we made your insurance process smooth and comfortable. It’s important to us that every step feels clear and easy to navigate. We look forward to assisting you again!"
Profile photo of Matthew Sedjo

Matthew Sedjo

May 27, 2025

5  out of  5
rating by Matthew Sedjo
"My agent Kate far exceeded my expectations. She saved me over half of my money that I was wasting with another insurance policy. I have told many friends about her. Best insurance agent and quote and company by far. 10/10"
We responded:
"Matthew, thank you for your fantastic feedback and 10/10 rating! I'm really happy to hear that Kate was able to help you lower your monthly expenses and provide a great experience. Your recommendation to friends means a lot to us. If you ever need anything else, our Columbus team is here for you!"
Profile photo of Charles Costello

Charles Costello

May 22, 2025

5  out of  5
rating by Charles Costello
"Great customer service with quick response time"
We responded:
"Thank you, Charles, for your wonderful feedback! I'm glad to know you appreciated our customer service and quick response time. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Matt Paulus

Matt Paulus

May 20, 2025

5  out of  5
rating by Matt Paulus
"Thank you Brady for taking care of me so quickly. It was great catching up too. YOU Consciously Went the Extra Distance and Went Above and Beyond your daily responsibilities to help me out with something I probably could have done online on my own...But again, you didn't care and you did it Any Ways. So Thank you Brady in more ways than one. You are truly great at what you do! Thank you."
We responded:
"Thank you for the review and for spotlighting the level of customer service that Matt provided! If we can help with any questions that you may have, contact us via call, text, email, or office visit. We greatly appreciate you! - Steve"
Profile photo of Darryl Chudomelka

Darryl Chudomelka

May 16, 2025

5  out of  5
rating by Darryl Chudomelka
"Noah really helped me out to make the bundle switch from previous Farmers to State Farm."
We responded:
"Thank you, Darryl, for sharing your experience! I'm glad Noah was able to assist you with the transition from Farmers to State Farm. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Parker Harroun

Parker Harroun

May 14, 2025

5  out of  5
rating by Parker Harroun
"Alec was very helpful! I got even better coverage and still at a much better cost than I previously had!! Great customer service in every aspect of wanting to change my home and auto coverages!!!"
We responded:
"Thank you, Parker! I'm glad to hear that Alec was able to assist you in getting better coverage at a more affordable cost. It's wonderful to know that our customer service met your expectations while changing your home and auto coverages. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Jaswanth

May 14, 2025

5  out of  5
rating by Jaswanth
"Helpful and good recommendation helped me to consider faster and quicker had a very good experience"
We responded:
"Thank you for sharing your positive experience! I'm glad to know that the recommendations were helpful and contributed to a smooth process. If you have any more questions or need any other assistance, feel free to reach out."
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Mario Gottuso, Jr.

May 9, 2025

5  out of  5
rating by Mario Gottuso, Jr.
"Justice was personable, professional and took care of my request quickly."
We responded:
"Thank you for the wonderful review, Mario! Gabby is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."